St. Jude MyChart - Medical Records Access and Sharing (2025)

St. JudeMyChart has features that allow you to access your health records and share them with other people.

View or download your child's medical record

You can save your child’s health summary to a USB drive to carry with you in case of emergency. The portable summary includes all of the allergies, medications, current health issues, procedures, test results, and immunizations you can see inSt. JudeMyChart. If necessary, the information on your USB drive can be uploaded into a personal health record or another health care organization's electronic health record.

Remember that your child’s record will be updated after each visit. The version that you store is the latest version at that time, but you may need to download a new summary after the next visit.

1. Go toHealth > Document Center.
2. ClickVisit Recordsand select theLucy Summarytab.
3. ClickDownloadand then clickRequeston the message that appears. You will be notified when your download is ready.
4. When you are prompted to save or open the file, clickSave. Save it to an accessible location on your computer. This file will save as a compressed, or zipped, file.
5. Open the folder. Follow the prompts on your computer to extract the file.
6. To view your medical record, open the PDF file in the folder.

View, download, or send visit records

You can view, download, or share your child’s record for a specific visit or set of visits.

1. Go toHealth > Document Centerand clickVisit Records.
2. Select a visit on theSingle Visittab or use theDate Rangetab orAll Visitstab to select more than one visit. Then:
   • ClickViewto view a copy of the visit summary.
   • ClickDownloadto save a copy of the visit summary for your records.
   • ClickSendto send a copy of your visit summary to another health care provider. This might be useful if you want to keep another provider, such as the doctor in your hometown, informed about your child’s health.

Download medical records you have requested

If you have requested a copy of your child’s medical record fromSt. Jude,you can download and view it fromSt. JudeMyChart, rather than having to wait for a paper copy to arrive in the mail.

1. Go toHealth > Document Centerand clickRequested Records.
2. Locate the record you want to view and clickDownload.
3. If the record is password protected, you see a message to warn you. ClickContinue Download.
4. ClickSaveto save the file to your computer and then open it. Or you can clickOpento open it without saving it to your computer.
5. If the record is password protected, clickShow Passwordon the Requested Records page to view the password you need to access the document and enter it to view the document.

Share your child's medical information with someone else

Share Everywhere is a way for you to share your child’s medical information with the people who are taking care of your child. Using yourSt. JudeMyChart orSt. JudeMyChart mobile account, you can generate a share code. Give this code to the person you want to share your child’s health data with. For example, this might be a doctor, physical therapist, dentist, or school nurse.

The share code recipient enters that code and your child’s date of birth on the Share Everywhere website to receive one-time, temporary access to the health information. The person who views the information can also write a message toSt. Judeto help keep your care team informed of the care they provided.

1. Go to theShare My Recordactivity.
   • On theSt. JudeMyChart website, go toHealth > Share My Recordand selectGive One-time Access with Share Everywhere.
   • On theSt. JudeMyChart mobile app, tap theShare My Recordactivity on the home screen after you have logged in. Note that you must update theSt. JudeMyChart mobile app to version 5.4 or higher to use Share Everywhere.
2. Enter the name of the person who will view your child’s record and request the share code.
3. Tell that person to go towww.shareeverywhere.comto enter the code along with your child’s date of birth.

See your child's medical information from other health care organizations through Happy Together

If your child has been seen at another health care organization, you might be able to view information from that medical record inSt. JudeMyChart. You might have heard this feature referred to as Happy Together. The information you might see from other organizations includes:

• Allergies
• Care team
• Health issues
• Medications
• Messages
• Test results
• Visits

To view this information, you must link your child’s account. Go toProfile > Link My Accountsto get started. Then, select your account from the list and clickLink Account.

After you have linked your child’s accounts, information from the other organization appears inSt. JudeMyChart.

For more information about how linked accounts work and what information you can see from each health care organization, clickSee Moreand then click the link for the FAQ page.